FREQUENTLY ASKED QUESTIONS

We have compiled these FAQs for your reference.  Please contact us if you have further questions or need clarification.

Do you have a physical class?

No, all our classes starting from November 2021 will be fully online, via LIVE ZOOM classes.

How do I enrol?

Students must complete a Registration Form and acknowledge the Terms & Conditions of their enrolment. Students will also pay these fees (per subject):​

  1. Deposit equivalent to 4 lessons

  2. Course Fees: Billed monthly and prorated for the number of lessons that month   

 

The deposit will be used to offset the last 4 lessons of the year, or the last 4 lessons after the submission of a notice of Withdrawal by the student.

What is the class size?

The maximum class size is 12-14 students, to ensure that all students will receive ample attention from the tutor even in a ZOOM setting. Scheduled classes will commence with a minimum of 3 students.

Is there a trial class?

Yes, there is. We offered PAID trials which are pro-rated according to standard monthly fees.

What happens if I miss a lesson?

Should you miss a lesson due to school activities, or if you are feeling unwell, you will receive a link with the recorded lesson which you can view anytime over the course of one week until the next lesson. Do note that the recorded lesson will be removed after one week.

 

Are there extra classes during the school holidays?

During school holidays (March, June, September, November and December), there may be Bootcamps to help our students prepare for upcoming examinations; or Headstart programmes to prepare for the next school year.  These lessons, while not compulsory, are part of the course and students are expected to participate. The fees for these extra lessons will be prorated accordingly and reflected in the fees invoiced.  Students will be informed of the class schedule at least 8 weeks in advance.

Are there classes during Public Holidays?

There are no classes during Public Holidays but affected lessons may be replaced.  This is because the tutors follow a syllabus and those whose class falls on a Public Holiday will miss out one lesson.  We will work with the students and tutor to find a suitable time to replace the cancelled lesson.

How can I withdraw from Humanities Hub?

Students must submit the Withdrawal Form at least 4 weeks before the last lesson.

 

The deposit they paid during enrollment will be applied towards these 4 lessons. If the student issues a withdrawal notice during the month when fees are already paid for, the deposit will be applied to the following month. The deposit will be forfeited if the notice of withdrawal is not issued.

 

Students absent for two or more weeks without informing Humanities Hub in advance will be considered as having withdrawn from the course and the deposit will be forfeited.  To continue, the student must top up the entirety of the deposit.

 

How can I pay my fees?

Humanities Hub accept only PAYNOW (UEN: 201129086W), or internet bank transfers to the following account:

Account Name: Humanities Hub Education Centre Pte Ltd
Bank: United Overseas Bank
A/C No: 421-301-9702
We also accept credit card payment via CardUp. Please take note that a 2.6% processing fee will be levied on top of the Total Amount Payable.

Are online lessons for Humanities and Language subjects effective?

Humanities Hub takes our students' learning experience seriously. Over the course of the COVID-19 pandemic over the last two years, our tutors have honed new ways and teaching methods to close the gap between the effectiveness of physical and online learning. While we understand that online learning may not be for everyone, our team is confident that we will still be able to effectively help our students achieve the same good grades as their seniors.

Personal Data Protection Act

Humanities Hub respects the privacy of our students and parents, and abides by the legislation and guidelines laid out by the Personal Data Protection Act 2012. Any personal data collected will be used only for internal purposes. You can download and read our Data Protection Statement here.

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CONTACT
US

H/P. 9661 9760 (Call & Whatsapp)

Email: info@humanitieshub.com

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